1. What products do you offer?
We offer a wide range of beauty products, including skincare, makeup, and self-care essentials.
2. Do you deliver all over Pakistan?
Yes, we deliver to all major cities and towns across Pakistan. Some remote areas may have limited delivery services.
3. How long does delivery take?
Orders are typically delivered within 3-7 business days after processing. Delivery times may vary depending on location and courier conditions.
4. How can I track my order?
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to track your shipment through our courier partner’s website.
5. What are the shipping charges?
Shipping charges depend on your location and order size. The exact cost will be displayed at checkout before you complete your purchase.
6. What is your return and refund policy?
If you receive a damaged, defective, or incorrect product, you can request a refund within 7 days of receiving your order. The item must be unused and in its original packaging. For more details, visit our Refund Policy section.
7. Can I cancel my order?
Orders can be canceled before they are dispatched. Once shipped, cancellations are not possible. Please contact our support team as soon as possible for cancellations.
8. What payment methods do you accept?
We accept Cash on Delivery (COD) and may introduce online payment options soon.
9. How can I contact customer support?
You can reach us at:
📞 +92 335 4171422
📧 shopwhizz311@gmail.com
If you have any other questions, feel free to contact us. We are always happy to assist you!
